Why should AirBnb have to not only waive their free but pay several times what they would have earned off the transaction to another party? It is wholly unreasonable for them to put you up in a place that costs 5x(+) as much.
They aren't a hotel chain, they are a booking agent. They don't own the properties, the connect a party that has a space and a party that wants a space. It's not like when you're at a hotel and a pipe bursts and they just put you in another unit that they already own. If the rental was 500 unitofcurrency and the only thing available in their system is 2500 unitofcurrency, they're now hemorrhaging money where a hotel would have virtually no extra expense moving you to another room.
If they made a practice of putting people in considerably more expensive places than they have agreed to pay for it would be absurdly easy to abuse the system from both ends. You could relatively easy manufacture a situation in which what you were renting was unusable getting you a free upgrade or property owners could potentially game the system during high peak times by listing a cheap space, having someone in on it get it, manufacture unusable conditions and then dump one or more properties into the system just under the price of the next cheapest unit and now they have 2 empty locations and are getting paid for the expensive one and can then dump both on vrbo/booking.com/flipkey etc.
At best they should refund your entire stay (unless you've already been there a considerable amount of time then prorate accordingly) and help you find a hotel.
I disagree - they're not a booking agent, they're a marketplace. They don't charge a flat fee for a booking - they take a substantial ongoing cut for the full term of a reservation, even if it's multiple payments over multiple months. They take on more risk than a booking agent and increase their cut proportionally.
Why should AirBnb have to not only waive their free but pay several times what they would have earned off the transaction to another party? It is wholly unreasonable for them to put you up in a place that costs 5x(+) as much.
They aren't a hotel chain, they are a booking agent. They don't own the properties, the connect a party that has a space and a party that wants a space. It's not like when you're at a hotel and a pipe bursts and they just put you in another unit that they already own. If the rental was 500 unitofcurrency and the only thing available in their system is 2500 unitofcurrency, they're now hemorrhaging money where a hotel would have virtually no extra expense moving you to another room.
If they made a practice of putting people in considerably more expensive places than they have agreed to pay for it would be absurdly easy to abuse the system from both ends. You could relatively easy manufacture a situation in which what you were renting was unusable getting you a free upgrade or property owners could potentially game the system during high peak times by listing a cheap space, having someone in on it get it, manufacture unusable conditions and then dump one or more properties into the system just under the price of the next cheapest unit and now they have 2 empty locations and are getting paid for the expensive one and can then dump both on vrbo/booking.com/flipkey etc.
At best they should refund your entire stay (unless you've already been there a considerable amount of time then prorate accordingly) and help you find a hotel.