Agreed, although "just listening" doesn't go as far as "just listening while also having walked a bit in their shoes, or at least tried those shoes on for size."

I saw a presentation by a designer/developer team a couple years back - one blog entry on that is here: http://www.viget.com/inspire/stop-driving-your-developers-cr...

Another here: http://www.viget.com/extend/stop-pissing-off-your-designers/

And slides here http://www.slideshare.net/mindywagner/10-things-designers-do...