A huge portion of our economy is based on buying services and not physical goods. If every service was exactly as described and advertised we wouldn't need Consumer Reports, Yelp, or Epinions. We'd live in utopia. And yet, here we are.
I know that the real world is not ideal or how it should be, but I'm saying the potential for disruption/more efficient alternatives is there. Since they seem to think that they are entitled to trick (a rather harsh word, but not that far from the truth) their customers, that means there is an opening for an alternative - whether that's more "honest" competition, or straight out piracy to "test" the product beforehand.
A huge portion of our economy is based on buying services and not physical goods. If every service was exactly as described and advertised we wouldn't need Consumer Reports, Yelp, or Epinions. We'd live in utopia. And yet, here we are.